Frequently Asked Questions

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Koodo's innovative Pick Your Perk Plans empower customers to customize their phone plans by selecting a complimentary feature of their preference, known as the "perk." Each Pick Your Perk Plan allows the selection of one perk, with various rate plans presenting distinct perk choices. Moreover, customers have the option to acquire extra perks through paid add-ons. 

Immerse yourself in a worldwide chat extravaganza with friends from 27 countries, all while relaxing in Canada! Included countries are: United States, China, Hong Kong, India, Mexico, Bangladesh, United Kingdom, Argentina, Australia, Brazil, Costa Rica, Colombia, France, Germany, Japan, Korea, Ireland, Italy, Malaysia, Netherlands, Pakistan, Peru, Philippines, Poland, Singapore, Sri Lanka, and Taiwan. 

This perk does not include calls to phone numbers starting with the following six digits: 559-726, 712-775, 712-432, 605-562, 605-475, or 530-881 (that means calls to these numbers will be billed at your pay-per-use rate).